『FAQs
- Will my sticker fit on this?
Although the sizes are listed on each product, I understand why you'd ask this question. DM me on IG and I will gladly show you a size comparison with a water bottle.
- How are your stickers different?
OtakusCloset stickers are made of high-quality vinyl! The art is all made by me! My goal is to make each sticker a unique design and pose, with a special emphasis on my die-cuts.
- Do you guys go to conventions?
Check out my con schedule on Instagram, I might be in your area!
- Are your stickers weatherproof?
Yes, the vinyl is weatherproof.
- How do I put on my sticker correctly?
For die cuts, there are 3 layers of a sticker. The backing paper, the sticker itself, and the transfer tape.
1. Peel the sticker off of the backing paper.
2. Use transfer tape to find a good position to place your sticker.
3. Place the sticker on a clean and smooth surface. (Make sure to go slowly with a squeegee for no bubbles!)
4. Peel off the transfer tape and admire your new sticker.
- Where are your stickers made?
They get made by our printers in Houston Texas
- When will my order arrive- generally speaking, once an order is placed, please anticipate a wait time of 6-8 weeks while the goods are being produced. this wait time is a result of limited production runs and to reduce waste from overstock. on rare occasions, there is an existing stock of products which will result in a 3-4 day turnaround.
- Items missing from my order- If you receive your package and are missing an item or items, please reach out to “info.otakuscloset@gmail.com” or @Otakus.Closet_ on Instagram and we will proceed to resolve the issue there.
- Returns and exchanges- WE DO NOT ACCEPT RETURNS AND ALL SALES ARE FINAL. In an event of an exchange is having the wrong inside said shipment and an event of return is if the item/product is defective and not up to customers standards
- Change of address- due to the longer wait times for orders, it is common for customers to move and change addresses before their order is shipped. if you have moved and your order has not been shipped yet, please contact me so I can update your shipping information.
- Delivery issues- contact “info.otakuscloset@gmail.com” or @OtakusCloset on Instagram for further assistance.